Riu Palace in Costa Rica


Recent reviews of the Hotel Riu Palace Costa Rica present a mix of positive feedback and areas for improvement. Many guests praise the resort's location, amenities, and service, while some highlight concerns about room conditions and poolside arrangements.

Positive Feedback:

  • Location and Facilities: Guests appreciate the hotel's beachfront setting and well-maintained pools. One reviewer noted the convenience of the water park for families, mentioning that their children enjoyed it, although accessing it was easier from the neighboring sister hotel.


  • Dining Experience: The variety and quality of food receive commendations. A guest highlighted the Papagayo restaurant, recommending early arrival for sunset dining due to its excellent offerings and views.


  • Service Quality: The staff's friendliness and commitment to high-level customer service are frequently mentioned. A reviewer expressed enthusiasm about returning, stating that everyone was welcoming and made their stay unforgettable.


Areas for Improvement:

  • Room Conditions: Some guests feel that the rooms are outdated and in need of refurbishment. A reviewer mentioned that while the property is outstanding, the rooms lack a "wow factor" and are basic.


  • Poolside Seating: The practice of reserving poolside chairs early in the morning has been a point of contention. One guest observed that by 8 am, many chairs were already reserved, with some occupants not arriving until later, suggesting the hotel should manage this situation better.


  • Amenities: The limited number of shaded areas by the pool and the need for more conveniently located restrooms near the pool area have been mentioned. A reviewer noted that there is only one bathroom outside for four pools, which is a bit inconvenient.


Overall, while the Hotel Riu Palace Costa Rica offers a beautiful location with commendable service and dining options, potential guests might consider the noted areas for improvement when planning their stay.

Book with us http://www.TravelLenny.com/ 917-442-7677






 

 


 

 

 

 

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